Last updated: August 2023

At TELIEXPRESS, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website, www.teliexpress.com.bd (“Website”). By accessing or using our Website, you consent to the terms and practices described in this Privacy Policy.

Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”) from you. The types of information we collect include:

Personal Information

  1. Contact Information: This may include your name, email address, postal address, and phone number.
  2. Account Information: If you create an account on our Website, we will collect your username and password.
  3. Payment Information: When you make a purchase on our Website, we will collect your payment card information, billing address, and shipping address.
  4. Communications: We may collect information from your communications with us, including emails, messages, and customer support inquiries.

Non-Personal Information

  1. Usage Data: We collect information about how you interact with our Website, including pages visited, time spent on pages, and links clicked.
  2. Device Information: We may collect information about the device you use to access our Website, including device type, operating system, browser type, and IP address.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  1. Providing Services: To provide you with the services and features offered on our Website.
  2. Improving Website: To analyze user behavior and preferences, and to enhance our Website’s functionality and user experience.
  3. Communication: To respond to your inquiries, send you updates, promotional materials, and other communications.
  4. Billing and Payment: To process your orders, transactions, and payments.
  5. Security: To protect the security and integrity of our Website, including preventing fraud and unauthorized access.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who help us with various aspects of our business, such as payment processing, website hosting, and customer support.
  2. Legal Obligations: We may disclose your information when required by law or in response to legal requests.
  3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices

You have the right to:

  1. Access and Update: Access and update your Personal Information through your account settings.
  2. Opt-Out: Opt-out of receiving promotional emails by following the instructions provided in the emails.

Security

We take reasonable measures to protect your information from unauthorized access and use. However, no data transmission over the internet or method of storage can be guaranteed to be completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website, and the date of the latest revision will be indicated.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@teliexpress.com.bd.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.